Frequently Asked Questions

Do you have a physical store location?

Yes

What if I need my ring to be resized?

Most rings can be resized but this is dependent on the ring style and setting of the gemstones. Generally, ladies’ rings are a size N and mens’ rings are a size R. If a ring needs to be resized, please visit us instore or contact us for a quote.

Do you offer engraving?

Yes, we offer an instore engraving service. Please visit us instore or contact us for a quote.

Do you offer repairs?

Yes, we are experts in both jewellery and watches repairs. Please present your item/s to
any of our friendly team in-store and we will be able to provide you with an estimate for the repair.

Do you offer layby?

Yes, we are happy to offer a layby payment plan instore. Our normal layby terms require a 25% initial deposit, and regular payments of the balance within 3 months of the original transaction date. See instore for further details.

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